ABOUT US
Let us show you how with our customer support specialists by your side your business can progress. We are at your disposal 24/7!
At Violet Eclipse, our experts are focused on providing the most reliable, accurate, and professional customer service. We’ve gathered a team of customer satisfaction specialists who deliver results as they are specially trained to be exquisite problem solvers.
We constantly implement innovative strategies and keep up-to-date with the latest technology developments and industry trends to provide you with precise solutions to serve you best. Let us help you grow your business! We will take care of your customers and any problems they may have with technical, billing, and/or support issues by providing efficient, comprehensible solutions in the quickest time possible. Get in touch to learn more about how we can help!
OUR HANDS-ON APPROACH
We offer round the clock support and don’t use automated messaging. You will always interact with one of our specially trained customer care agents, and get the answers to any question you may have immediately.
Innovative problem-solving methods
What separates us from our competitors is that we are focused on problem-solving in real-time. Our experts will provide you with efficient, precise, and professional solutions during one-on-one interaction.
Highly trained agents
Our agents are experts in the industry and specifically trained to communicate with clients, avoid conflicts, and give explanations. We employ only the best specialists who have proven experience in customer care.
customer satisfaction guaranteed
We go above and beyond to provide you with the best possible customer support. We don’t consider a problem solved until both you and your customers are 100% satisfied with the solution.
Immediate results
Another great benefit of working with us is immediate action. We’ve created a special system based on efficiency for our customer care services to ensure that we deliver satisfactory results in the quickest time possible.
FAQ
We are at your disposal for any additional questions or concerns you may have or if you need further information about how we can help you. Get in touch via email [email protected], call us at +1-786-708-0051, or use the live chat feature on our website to reach out to our agents! We are looking forward to hearing from you!
What should I do when I have a question about my upgrade?
If you have any questions or concerns about your upgrade, use the live chat feature on our website to hear from our agents. You can also contact us for more information via email at [email protected] or give us a call at +1-786-708-0051.
Can others see my personal contact information?
No. Your privacy is protected and other users will not be able to see your personal information.
Will I be charged without my permission?
No. We will reach out to you whenever there is a need for additional charges or upgrade.
What are the subscription pricing plans?
Each client will get a personalized pricing plan depending on their business needs. Contact us for a quote via the live chat feature, email us at [email protected], or give us a call at +1-786-708-0051.
Do you have automated messaging?
No. You will communicate directly with an agent who will answer all your questions and provide you/your customers with an efficient solution immediately.